Resource & Referral Volunteer
Location: Catholic Charities Office; 915 S. Clinton St., Fort Wayne, IN 46802
Schedule: Flexible, 4 hours/week
Commitment: 4 hours/week for 3 months or more
Volunteer Position Description: We are seeking compassionate and reliable volunteers to help empower individuals and families by providing support in accessing assistance and building self-sufficiency. Volunteers will assist with appointment coordination, gathering information, and providing resources.
Key Responsibilities
· Interact with clients over the phone, email, and in person.
· Gather basic information from client about their situation.
- Maintain confidentiality and comply with program guidelines and requirements.
Qualifications
- Prefer bachelor’s degree in social services, human services, or related fields, or relevant experience.
- Strong communication skills and a friendly, empathetic approach.
- Comfort using computers, email, and basic Microsoft Office tools.
Training & Support Provided
- Orientation to the organization and program.
- On-the-job training with staff supervision.
- Ongoing support and resources for volunteer development.
Additional Note: Minimum of 4 hours per week during standard office hours. We ask volunteers to keep a consistent weekly schedule whenever possible.
